Cleanworks
Moderator
That was the question a client asked today. She had already scheduled an appointment with another company and had planned to vacuum her own carpets. Her vacuum broke and when she called the company to see if they vacuumed, they said no. Even though I am more expensive, by $50 dollars, it's worth it to her. We haven't always vacuumed but more and more, our customers are becoming more educated. Maybe you should advertise that you pre vacuum. You never know who that clicks with.