Cleanworks
Moderator
Got a call from a lady today. She claims I cleaned her carpets last October and a spot on the stairs didn't come out. Can I come out and try again, free of charge of course. She lives an hour from me. I told her that our minimum charge is $200 and that's what it will cost for me to come out and try again. "That's not fair", she says. Fair? She expects me to come out at my expense to treat a spot that didn't respond the first time? Almost a year ago? Oh, and she lives in a multi-million dollar home to boot.