I will also be using service monster real soon.
Thanks for posting the info Kevin.
Brian, any updates on it?
This has probably been answered already, but does service monster have a "payment" option for you to accept credit cards, or you'd have to just use whatever merchant/method for it, for instance quickbooks, paypal, other merchants. I guess what i am asking is if it has an option on the actual service monster screen for the credit card payment option or you got to switch screens for it if you are paying online on a laptop. This is for the people that use laptops in the homes/vans, not calling with the card number over the phone.
Also, when you have a route(van) and a main hub(office) where both are running service monster, how fast can one send the info to the other, say for "dispatching" a new appointment, or updating a clients file. Is it as fast as regular email? This would save alot of time so you wouldn't have to go back to the office and type everything in. Would the route(van) have access to the main hub's(office) service monster account on their own laptop service? If so that would be nice for o/o's that have a family team, but i'm not sure if you'd want your employee having complete access to the office's service monster file. Would be nice to know, that way the route van can still update any info related to that client(account) but the access would be somewhat limited.
Thanks for posting the info Kevin.
Brian, any updates on it?
This has probably been answered already, but does service monster have a "payment" option for you to accept credit cards, or you'd have to just use whatever merchant/method for it, for instance quickbooks, paypal, other merchants. I guess what i am asking is if it has an option on the actual service monster screen for the credit card payment option or you got to switch screens for it if you are paying online on a laptop. This is for the people that use laptops in the homes/vans, not calling with the card number over the phone.
Also, when you have a route(van) and a main hub(office) where both are running service monster, how fast can one send the info to the other, say for "dispatching" a new appointment, or updating a clients file. Is it as fast as regular email? This would save alot of time so you wouldn't have to go back to the office and type everything in. Would the route(van) have access to the main hub's(office) service monster account on their own laptop service? If so that would be nice for o/o's that have a family team, but i'm not sure if you'd want your employee having complete access to the office's service monster file. Would be nice to know, that way the route van can still update any info related to that client(account) but the access would be somewhat limited.