I'd tell you my opinion but I can't get this darned fire going."Never for the sake of your convenience should you inconvenience a customer"
I think Stew Leonard said this...but it doesn't matter, its probably even better than the "customer is always right" quote.
If they want the quote in smoke signals, build a fire.
My employees also know that there will be hell to pay if I ever hear them say:
"Well, its our policy...."
No customer is ever going to be happy with whatever comes after "Its our policy...."
Rant over...carry on.
The majority of football recruits still say they fax in their letters of intent, but they use e-mail. Kids these days.
Groanthis musician calls up a library and asks if they have any Baroque sheet music. The librarian says she will check and fax over what they have. The musicians says "Okay - thanks - but if it ain't Baroque don't fax it."
this musician calls up a library and asks if they have any Baroque sheet music. The librarian says she will check and fax over what they have. The musicians says "Okay - thanks - but if it ain't Baroque don't fax it."