Charlie Lyman
Supportive Member
I was called out to do a small carpet repair for a guy. Retired military, extremely picky customer. I fixed his carpet and he read on my card that I did granite counters.
He had another company that runs TV commercials come out and clean and seal his counters. He was not happy with the results they gave him. I looked at them and I surprised at how bad they looked. Apparently this company uses a steam cleaner that resembles a clothes steamer to clean the counters. Then they seal it and buff it out.
I went back and used Stone Pros process and the customer couldn't believe the difference.
I told him I would do a small part to make sure he was happy before I did the rest. You can see where I stopped at the edge of the sink.
Job paid $400. After the customer talked my ear off I had 3 hours and 20 minutes into it.
Pretty good money without running the truck mount.
The big kicker, I looked up the other company on Yelp and they had pictures of this job on their page.
He had another company that runs TV commercials come out and clean and seal his counters. He was not happy with the results they gave him. I looked at them and I surprised at how bad they looked. Apparently this company uses a steam cleaner that resembles a clothes steamer to clean the counters. Then they seal it and buff it out.
I went back and used Stone Pros process and the customer couldn't believe the difference.
I told him I would do a small part to make sure he was happy before I did the rest. You can see where I stopped at the edge of the sink.
Job paid $400. After the customer talked my ear off I had 3 hours and 20 minutes into it.
Pretty good money without running the truck mount.
The big kicker, I looked up the other company on Yelp and they had pictures of this job on their page.
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