ok, out of all those applying protector, how many of you have all 8 types of protectors on the truck at all times.
Thats crazy
We carry two. Water based for carpet and solvent based for upholstered furniture. And one more in the plant for the rare metallic or hand printed/painted fabrics.
I know Bryon is one sharp cookie
Thanks, but maybe just observant, or smart enough to find the easiest way to get something done. That's why I participate here. You guys drop little gold nuggets all of the time.
I do wonder though...how much he personally cleans to see the results he speaks of.
I cleaned all of our bigger accounts in my first ten years in the biz; Boeing, Weyerhaeuser, Nordstrom and others. Often one or more of the other techs would bail and leave me with a hell of a lot of work to do. Since I was not a full-time tech at that time, I also got to do all of the jobs that the full-time guys didn't want - the trashed restaurants and shipping company offices. So... I've cleaned lots and lots of carpet. I still clean some residential if we're in a really stupid bind, and showed our plant guys how to clean a really nasty poly boat rug yesterday. (We don't typically see that type of carpet in-plant.)
I'm also curious if his techs get a percentage of protectant sales
Our techs are paid 25% of the job total, so if they add protectant they get 25% of the additional invoiced amount. On-location we sell some protectant on about 30% of the cleaning jobs. We often protect only portions of the job though, so on a given job we may protect only the entry hall and stairs or the family and dining rooms. We charge 21 cents psf.
Our guys that take in rugs get 10% of protectant sales, and we sell protectant on just under 80% of rug cleaning.