SamIam
Member
Ok lady calls Thursday we do it Friday. It's a rental they moved into and are going to start a business eithe special needs or elderly.
I've cleaned the house years ago for s guy who would bissel the traffic areas to death.
We vacuumed ore treated with flux citrus boosted with Chemspec citrus booster.
CRB the upstairs and steps. It was 87 degrees in the house while we cleaned.
They never pointed out stains I saw a blue stain near the shower where a rug bled. That's permanent. There was a few hair dye stains in another bathroom.
The dark TFA all came out and the carpet was speed dried.
I offered to go back and rotary extract at N/C
There was also some wood stains looked like orange told here I treated them while I was there with my helper.
I messaged her and texted her.
Her response was she's getting someone else.
And dosent want us back.
I then asked if I refunded her money would she remove the review?
She said as soon as she gets s check she'll take it down.
I mean there was an obvious difference in the cleaning.
12 year old white rental property I never over promise and always try to over deliver.
Is this extortion???
Last question I haven't responded to her review on line and she has one review on Yelp, Me. So is there a possibility it gets bumped on its own in a few days??
I'm leaning towards refund and praying I don't commit murder.
I mean most people call if they're unhappy and give you a chance to make it right.