Papa John
Lifetime Supportive Member
Fittlebug allows your customers to book their own appointments 24/7 based on Your Availability. I syncs well with Service monster and QuickBooks; however if you give discounts for booking online or the actuary invoice is different then what the customer booked you will have to be sure monitor closely what is entered automatically into your bookkeeping--- But I STILL LOVE FITTLEBUG!
Fittlebug has given me a better ROI then Full Circle answering service And Service Monster's "Fill My Schedule" service. BTW I also Love Service Monster! My ROI with fittlebug was over 3000% in less then 30 days! 31 jobs worth $6400 in 21 days the 1st month. 18 jobs worth $3554 2nd month. 17 jobs worth $4589 3rd month.
I went with Fittlebug's unlimited service at $200/ month--- it takes money to Make Money. I also went with the full service set-up as opposed to the self service option, AND I GOT MORE THAN MY MONEYS WORTH!-- Steve really held my hand for several months--- And as a result Steve made Fittlebug even Better.
I decided I needed to go with fittlebug because I realized that there was a "bottleneck" in the booking process. My CSR could only handle so many calls in a day and I felt I was loosing Jobs. Fittlebug also gave my CSR a little motivation due to the fear of being replaced by a computer-- which wont happen because people need the human touch and she is very good at her job.
Another potential benefit of fittlebug is it's S.A.F.E button service which allows customers to refer friend and family easily and earn credits towards cleaning services. You decide what these credit are.
The real test will be in May when my CSR will be on vacation as well most my crew and Fittlebug will basically be the only option for booking appointment--- I work to LIVE, not LIVE to Work-- owning a business has given me a wonderful life style and Not just ownership of a Job.
A Rut is a coffin with the ends kicked out. Are You in a Rut? then change something.
Fittlebug has given me a better ROI then Full Circle answering service And Service Monster's "Fill My Schedule" service. BTW I also Love Service Monster! My ROI with fittlebug was over 3000% in less then 30 days! 31 jobs worth $6400 in 21 days the 1st month. 18 jobs worth $3554 2nd month. 17 jobs worth $4589 3rd month.
I went with Fittlebug's unlimited service at $200/ month--- it takes money to Make Money. I also went with the full service set-up as opposed to the self service option, AND I GOT MORE THAN MY MONEYS WORTH!-- Steve really held my hand for several months--- And as a result Steve made Fittlebug even Better.
I decided I needed to go with fittlebug because I realized that there was a "bottleneck" in the booking process. My CSR could only handle so many calls in a day and I felt I was loosing Jobs. Fittlebug also gave my CSR a little motivation due to the fear of being replaced by a computer-- which wont happen because people need the human touch and she is very good at her job.
Another potential benefit of fittlebug is it's S.A.F.E button service which allows customers to refer friend and family easily and earn credits towards cleaning services. You decide what these credit are.
The real test will be in May when my CSR will be on vacation as well most my crew and Fittlebug will basically be the only option for booking appointment--- I work to LIVE, not LIVE to Work-- owning a business has given me a wonderful life style and Not just ownership of a Job.
A Rut is a coffin with the ends kicked out. Are You in a Rut? then change something.