The less said the better when it comes to creating repeats out of pet owners

#76
For just adding a deodorizer and peroxide to my pre-spray I don't charge (sometime an extra $10.00). But we all know that it really does not address the issue. Just a band aid.

If it involves the use of products that have a better chance of giving a semi-decent improvement and require extra dwell time, flushing, or in the case of products like UnDuzIt or enzymes that are quite expensive- I do charge according to the extent of the problem. It costs me extra $$ both in time spent and product used.
 
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SamIam

Supportive Member
#80
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When your logo is a dog that says oops did I do that?

Oh well call Sam!

You tend to get people who call with pet problem.

The good news is with a cobb light and a prespray loaded with oxydizers and enzymes that are effective on pet urine.

And a splash of Saiger cide.

You can be a hero to most small urine jobs.

And if your wondering after you spot said contamination flood it extract it.

You can take a knee and sniff to see if you got it.

Obviously, there has to be expectation set for work provided.

And communicating with your customer can manage those expectations.

But I have a business model and a way we communicate with our clients.

I also usually don’t charge an arm and a leg extra for pet treatment, but we do charge more.
 
#82
http://www.magicwandcompany.com/Best-Carpet-Cleaning-Chemical-p/greaseeater.htm


I like the 2x concentrate I buy the three bottles deal and get 6 total with free shipping.

In a 4-1 hydroforce I use about 2 oz

When mixed in hot water it effervesces leave some room for a 8-10 oz of a cide of your choice.

I do post spray yellow urine spots that may not of been removed during Cleaning with Cobbs brightner.
I boost with oxyblaster, Taff store is literally a few min walk from my house. Nice guy
 
#85
i've told this story before...
however most of ya's are a newer audience....
prolly 15 years or so ago my step son was working
for a large CC co. in the area....(no names mentioned)

he ran across this yippy little shit-so or something...
well it kept barking and attacking the wand on every stroke....

so one time he lifts the wand up and the shit-so ran right into the sharp corner of the wand...killt him dED!

freaked my step-son right out
he didn't know what to do

soooooo he picks fluffy up and curled it in the dog bed lik it was sleeping
got paid and got outta there.......

i didn't get all the details of how it ended but it wasn't good at all......

mysef....i jus gave them a poof outa the wand till they gave up!
 
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SamIam

Supportive Member
#87
i've told this story before...
however most of ya's are a newer audience....
prolly 15 years or so ago my son in law was working
for a large CC co. in the area....(no names mentioned)

he ran across this yippy little shit-so or something...
well it kept barking and attacking the wand on every stroke....

so one time he lifts the wand up and the shit-so ran right into the sharp corner of the wand...killt him dED!

freaked my son in law right out
he didn't know what to do

soooooo he picks fluffy up and curled it in the dog bed lik it was sleeping
got paid and got outta there.......

i didn't get all the details of how it ended but it wasn't good at all......

mysef....i jus gave them a poof outa the wand till they gave up!

Hahaha that’s great!

You got some crazy stories poor dog
 
#89
i've told this story before...
however most of ya's are a newer audience....
prolly 15 years or so ago my step son was working
for a large CC co. in the area....(no names mentioned)

he ran across this yippy little shit-so or something...
well it kept barking and attacking the wand on every stroke....

so one time he lifts the wand up and the shit-so ran right into the sharp corner of the wand...killt him dED!

freaked my step-son right out
he didn't know what to do

soooooo he picks fluffy up and curled it in the dog bed lik it was sleeping
got paid and got outta there.......

i didn't get all the details of how it ended but it wasn't good at all......

mysef....i jus gave them a poof outa the wand till they gave up!
HAHAHA
 
#94
I disagree as well....as Mark was jus as crazy the first day he stumbled into this loony bin as he is today....
Chems or not Mark is a great asset to this forum. .....

' cides he's buying us a big fast boat someday....
 
#95
I'm thinking of just a simple 20% extra effort and chemical tax for pet jobs. If the cleaning is $300 the additional fee for pet conditions would be $60 and this is not optional. Your total is $360.00. I'm just thinking out loud here, never done it this way.
There was one time I had an extreme case of discusting piss contaminated carpet. As Im giving the price - I said, it will cost $XXX.xx to clean and odor treat. Gave no option to do with out the help of the odor treatment. They did accept.
 
One thing that I have learned in the last year (can't believe I didn't learn this in the previous 19 years) may be helpful. Most of the urine salts have ammonia as a base (odor encapsulants can deal with other odors as well as ammonia). The pH of ammonia is around 12. If you reduce the pH to below 9, the ammonia odor is neutralized. (You can see this for yourself wearing safety glasses and gloves for lab like test. Grab some ammonia and slowly add diluted acid to the solution) There are many products and methods out there, but if you include a strong enough acid (peroxide is acidic but not strongly acidic)in the process somewhere, you can reduce the ammonia odor and use less of the expensive odor encapsulants. An acid rinse may not be strong enough by itself.
 
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