Stay away from Betco

[icleancarpetz]

Early August I signed up for an upcoming class in October with Basic Coatings. I did not know they have been bought by Betco.

Class is a few hundred dollars.

I changed my mine about the class decided to go another direction.

Called Betco numerous times over the last 2 weeks to speak to someone and left general messages for someone to return my call.
Its been 3 weeks and no call back.

Just called credit card company to file a dispute.

Amazing.

Talked to other guys and was warned betco dont return calls.
Double Amazing.

 

[Kenny Hayes]

All of that's interesting, but not surprising.

 

[Dwain Ray]

They make the best paint and powdercoat stripper, unfortunately i have to import it from Nevada. Its not sold in California

 

[encapman]

They make the best paint and powdercoat stripper, unfortunately i have to import it from Nevada. Its not sold in California

Agreed. They make great products! Basic Coatings products are among the industry’s best wood & laminate floor care products. But I also agree, customer service is not their strong suit. They’re no Excellent Supply when it comes to service ;-)