Red velvet, (not the good kind), spot clean

[GJR]

How to spot clean an unknown stain on a velvet chair. Looking for advice.

This job is over and done, minimum rate received, but the door is still open for me to be a hero.
Plus to learn something for next time.

I gave it my best shot by doing the following:
Dry cleaner on a rag dabbed on the unknown black streak and more on the rest of the entire panel where the stain is. Attempted to lift with another clean rag wrapped over my vac hose attachment. Groomed with brush.
Didnt work.
Then, after getting the go ahead from customer, TM on low and low/medium heat. Attempted to clean for grease/paint, ink, blood, general soil. Cleaned with gentle agitation, minimal water, overlapped strokes, rapid drying. Groomed with brush.
Didnt work.

The pic is after cleaning, maaaaybe a little lighter than before but not really.

What did I do wrong and what would you have done?

 

[Jim Pemberton]

How to spot clean an unknown stain on a velvet chair. Looking for advice.

This job is over and done, minimum rate received, but the door is still open for me to be a hero.
Plus to learn something for next time.

I gave it my best shot by doing the following:
Dry cleaner on a rag dabbed on the unknown black streak and more on the rest of the entire panel where the stain is. Attempted to lift with another clean rag wrapped over my vac hose attachment. Groomed with brush.
Didnt work.
Then, after getting the go ahead from customer, TM on low and low/medium heat. Attempted to clean for grease/paint, ink, blood, general soil. Cleaned with gentle agitation, minimal water, overlapped strokes, rapid drying. Groomed with brush.
Didnt work.

View attachment 133852 View attachment 133853

The pic is after cleaning, maaaaybe a little lighter than before but not really.

What did I do wrong and what would you have done?

Let me know the fiber content and I will share some thoughts.

Also:

How did this occur?

Was something pushed into it or dragged across it?

Did they buy the piece this way, or do they have knowledge of what caused the mark.

Knowing these things can help guide you to a good outcome.

 

[GJR]

Vintage velvet upholstery, unknown content. No label. Unknown age. Purchased second- hand.

The cause of the black streak is unknown, she noticed it after she had movers deliver a large statue to her apartment. This chair is by the entrance.

I thought initially it was grease or warehouse dust off a mover's boot or pant leg.
She said there was no hand truck involved. 5 guys carrying a large piece of art and struggling with the weight. And it may have nothing to do with the movers at all.

It didn't have the feel of an abrasion or burn (like from an electrical cord) but I haven't ruled out anything and suspect this might point toward the answer to the cause, but ill probably never know for sure.