Need some help.

[Doug Cox]

I've got this pergo floor that I apparently made an almost unnoticeable line on. You can only see it when you get down on your knees and put your head parallel with the floor. It's like a clear scratch (dull line). I tried some alcohol on it and it made no difference. Any ideas what might remove it? I've never been confronted with this so I'm at a loss. Thanks.

 

[packfancjh]

Suggest that the cust gets a rug for that spot.

 

[Doug Cox]

Actually, they already have a rug over it. The rug was removed when I came.

 

[Dolly Llama]

clear dull "line" ??

is it from heat distortion where your solution line ran across to a carpeted room?

..l.T.A.

 

[bob vawter]

Well THAT jus made his day......

 

[Doug Cox]

Larry- Picture a scratch on a piece of plexiglass. It didn't damage the floor, theres just a scratch.

 

[Ron Lippold]

try some laminators plus

 

[Art Kelley]

More alcohol will solve this.

 

[Harry Myers]

Is it a scuff mark or a scratch.

 

[Doug Cox]

It's like a line on the surface of the pergo. No obvious damage. You have to look at it a certain way to even see it.

Ron- What is Laminators Plus? Where to get it?

 

[Greenie]

put the rug back and tell them you have a stupid surcharge next time they waste your time.

it had better be a Good paying job.

 

[Ron Lippold]

www.laminatorsplus.com

 

[Chris Muetterties]

Go to HD or Lowes and buy the clear wax for wood floor scratches. Rub one out on their floor :mrgreen:

 

[Dolly Llama]

what do you think caused it??


..L.T.A.

 

[-JB-]

put the rug back and tell them you have a stupid surcharge next time they waste your time.

You da best G! :mrgreen:

 

[Mike Draper]

Tell them you'll put another scratch in their face if they don't shutup! That usually works for me.

 

[Able 1]

I just paid out 200.00 to a custy because of my pre-spray driping on the floor they said it took off the finish. the floor was just refinished a week prior , i didn't even look at it, also had a new guy working with me so vary well possible.

Good custy of mine though, so just ate it.

 

[Scott S.]

able,

your prespray probably just left a white residue spot. could have probably been buffed off and if not quickly touched up. DIY for $20 or less.

 

[Able 1]

They said it bubbled it and took off the finish. I can understand because i always wipe off the floor before i leave but this time with the new guy i just messed up.

The only other time that i have seen this happen was on a floor that was like bare wood and needed to be refinished anyway.

 

[alazo1]

Superglue then shave off with razor blade when almost dry. It's a stone restoration trick but I've never tried it.

Albert

 

[J Scott W]

You can reapply any finish that may have bubbled off. Use the Bridgepoint semi-gloss wood finish for Pergo or other laminate floors. Laminator plus is similar but BP wood finish is less expensive and avialable more places.

Scott Warrington

 

[Ron Werner]

You can only see it when you get down on your knees and put your head parallel with the floor.

tell them to not lie on the floor!
Thats a really awkward position. What the hec were they down there looking for when they first noticed it??

I bubbled some lino once from heat of the the soln line.
insurance paid for the replacement. Never happened before that, never happened since.

 

[matt sheppard]

home depot has a product called "rejuvanator" in their cleaning aisle. costs about $20 a quart and will cover about 600sf. apply it with a microfiber cloth or mop. it can be used on laminate and hw floors. it works really well. i've added it to my other services. comes in handy.