hogjowl
Idiot™
Or, in other words, is this workable for you?
I was talking to a friend the other day who works for a certified company. They claim to vacuum as the IICRC says we should. I was just talking about things in general with him and remembered that prevacuuming was a relatively new practice for their company. I asked him if they were having success with it, or had they decided it was too much trouble. I thought it might not last long with them because they are over the phone pricers and run their business much like Ken Snow runs his. (They are a very big company running several trucks on the road every day.) He said they were still doing it, and even though they fought some initial resistance from their employees at first, he said they seem to be adjusting to it fairly well.
I asked him if they had to go up on the price any for vacuuming and he said they went up $5.00 per average size room. Anything over 300 s.f. for them is large. He said they offered a discount of $5.00 per room off the price if the customer did the vacuuming. Of course, once he said that, I then asked if they were running glided wands. (I figured they must not be if they were willing to go into a house and clean after a customer did a half way job vacuuming.) He said they had tried both the slotted and the hole glided wands and the employees didn't like them. He said they all complained that the vacuum didn't feel as strong with a glide on the wand.
I asked him if drying times were ever an issue with his customers and he said he never gets complaints on drying times. He said the complaints, when they got them, was from the guys cleaning too fast that the customer feeling they had been cheated. He said a policy of always going back and doing what it took to correct the situation almost always solved any issues they may encounter. When I told him my drying times were in the 1.5 to 2 hour range he was impressed, but asked if my customers noticed? Truthfully, I couldn't say anyone ever had. I just siad I liked my hole glide because it was easier on my body, and that is the truth.
Anyway, my real question is this:
Do you really care about any of this, or did I just spend the last 5 minutes typing a DAT?
I was talking to a friend the other day who works for a certified company. They claim to vacuum as the IICRC says we should. I was just talking about things in general with him and remembered that prevacuuming was a relatively new practice for their company. I asked him if they were having success with it, or had they decided it was too much trouble. I thought it might not last long with them because they are over the phone pricers and run their business much like Ken Snow runs his. (They are a very big company running several trucks on the road every day.) He said they were still doing it, and even though they fought some initial resistance from their employees at first, he said they seem to be adjusting to it fairly well.
I asked him if they had to go up on the price any for vacuuming and he said they went up $5.00 per average size room. Anything over 300 s.f. for them is large. He said they offered a discount of $5.00 per room off the price if the customer did the vacuuming. Of course, once he said that, I then asked if they were running glided wands. (I figured they must not be if they were willing to go into a house and clean after a customer did a half way job vacuuming.) He said they had tried both the slotted and the hole glided wands and the employees didn't like them. He said they all complained that the vacuum didn't feel as strong with a glide on the wand.
I asked him if drying times were ever an issue with his customers and he said he never gets complaints on drying times. He said the complaints, when they got them, was from the guys cleaning too fast that the customer feeling they had been cheated. He said a policy of always going back and doing what it took to correct the situation almost always solved any issues they may encounter. When I told him my drying times were in the 1.5 to 2 hour range he was impressed, but asked if my customers noticed? Truthfully, I couldn't say anyone ever had. I just siad I liked my hole glide because it was easier on my body, and that is the truth.
Anyway, my real question is this:
Do you really care about any of this, or did I just spend the last 5 minutes typing a DAT?
