steamwizards
Member
I had a client today, in the wealthy suburb of Hobart, in a million dollar unit, who as soon as I got there proceeded to tell me how bad the last cleaner was, he called them back three times and now they wont go back. I asked the usual questions I ask and did my pre inspection.
As I was setting up he followed me around talking to me about the carpets and the previous company, I answered his questions and steered him away from his obvious distrust of cleaners and complaints about the last. I wont discuss other companies rather I said Ill d my best to remove the stains (apparently they put there). His wife was trying very politely to remove him from where I was working which was nice. He was standing on the hoses, standing behind me, infront of me, then asking me about vacuum cleaners he stood right next to me as I was working.
it was kind of annoying listened him, and talked to him about the carpet, what his problems were, removed the stains, he ended up getting me to do two chairs and a matt so a worthwhile clean.
However it was annoying having him follow me around does it annoy you?
As I was setting up he followed me around talking to me about the carpets and the previous company, I answered his questions and steered him away from his obvious distrust of cleaners and complaints about the last. I wont discuss other companies rather I said Ill d my best to remove the stains (apparently they put there). His wife was trying very politely to remove him from where I was working which was nice. He was standing on the hoses, standing behind me, infront of me, then asking me about vacuum cleaners he stood right next to me as I was working.
it was kind of annoying listened him, and talked to him about the carpet, what his problems were, removed the stains, he ended up getting me to do two chairs and a matt so a worthwhile clean.
However it was annoying having him follow me around does it annoy you?