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Bryan S. Bennett

Supportive Member
Joined
Feb 6, 2007
Messages
358
Location
Philipsburg Pennsylvania
Name
Central Steamer Professional Carpet & Upholstery Cleaning
We all see this but what does it mean at your company?

What situations would you not be able to offer this?

Interested in what it looks like at your company.
 
Joined
Oct 7, 2006
Messages
18,839
Location
Benton KY USA
Name
Lee Stockwell
I hand write it on almost every invoice.

Eventually you develop a sense of when to omit it, either for issues of cleanability of the task, or a suspected impossibility to please a customer.
 

Mike Draper

Member
Joined
Jan 13, 2008
Messages
4,402
I have a box on my invoice thye have to sign. It says "gaurantee not applicable" I rarely have people sign it, but when I have that feeling that they are expecting new carpet and wont listen to me tell them it needs replacing I have them sign it,
 
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steve_64

Member
Joined
Aug 11, 2012
Messages
13,371
i cant guarantee the spots wont come back but if they do so will I.

thats my promise.

that way i can go back and reevaluate the work if i get a call back. most often its new spots they want cleaned free.

this has worked real well for me.
 
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