daniel@procarpet
Member
- Joined
- Sep 7, 2008
- Messages
- 3,797
I picked up several rugs for a customer the other day. They have extensive pet urine damage which shouldn't be a problem to remove as they are thin rugs. I knew one of the rugs would pose a problem just from the way it was constructed. Ofcourse it is the ugliest and cheapest looking rug (handmade). After testing the rug, all of the colors bleed instantly. I was going to charge 3 dollars a foot to clean it. Since the rug is heavily contaminated with urine and the only way I can remove that urine is to flush it, I think I am just going to pass on this rug. I do have some dye stabilzer, but I would still be cautious. If I was charging 400-500 to clean it then maybe I would clean it but not for a little over a hundred dollars. I will have to tell the customer to sign a waiver or I am bringing it back uncleaned. What should I do?