Mikey P
Administrator
you arrive on time ready to work, and the give you that deer in the headlights look..
"Oh my realtor told me to use their guy after I booked with you and, Im so sorry, I meant to call..."
She asked if I had a cancellation fee, told her that was up to her. Of course she didn't offer.
I played it cool and asked a few questions about her moving situation and about the other company (house cleaners that also clean carpet) but ultimate played Mr Nice Guy.
Do you show your true feelings? Just smile and tip your hat? or toss a tantrum in the driveway.
"Oh my realtor told me to use their guy after I booked with you and, Im so sorry, I meant to call..."
She asked if I had a cancellation fee, told her that was up to her. Of course she didn't offer.
I played it cool and asked a few questions about her moving situation and about the other company (house cleaners that also clean carpet) but ultimate played Mr Nice Guy.
Do you show your true feelings? Just smile and tip your hat? or toss a tantrum in the driveway.