So I told her that I thought it was excess detergent that was left in the carpet from previous cleanings that wicks up
why would you blame the "other guys" ??
when she told you this;
"
i had a customer complain that every time she gets her carpet cleaned, there are white spots afterwards"
Any opinions or suggestions as to why would be appreciated also, what can I do to fix it.
were they there when you started cleaning??
take any pics?
is it color lose from something spilled/dripped on it?
and if not there when you started cleaning, did they pop when you ran the wand over it?
and how big are they?
dime size?
baseball size??
random splotchy white powdery areas ?...like
Carpet Fresh powder residue??
I wouldn't be quick to blame "the other guy" ..cause if it was detergent residue from them...YOU didn't clean it very well either !gotcha!
if they're splotchy powdery areas you didn't see while cleaning, my money is on Carpet Fresh or similar powder JUNK folks dump on their carpets
BTW, dumping pixie dUst juice on a problem isn't a cure for anything .
..L.T.A.