Nobody actually does this, right?

[darcie smith]

Some of the calls I get…

I had a lady call today and say she scheduled a carpet cleaning but she wanted to make sure we aren’t going to use the same tools/machine in her house that we use in houses with pets because she doesn’t have pets and that’s dirty…

I explained that we clean tools between jobs but we don’t have designated tools for pet owners and non-pet owners. I mean, that’s a very unrealistic expectation isn’t it?

 

[Jim Pemberton]

She might be a vocal exception, but the story is important, as I don't doubt others might feel the same way.

Reassuring your customer that you bring clean and sanitized tools and hoses into their indoor environment is an important selling point.

I have had carpet wands in here for repair that have so much animal hair around the jets that you could part it with a comb. If someone had a strong cat allergy, I could imagine that could be an issue. Vacuum cleaner bags also should be changed between jobs, as they would be even more likely to spread cat danders.

Separate tools though? Well, you could engage in some verbal legerdemain and infer that you do, or actually be mendacious and say that you do, but that doesn't fit your's and Scott's core values (nor mine).

Explaining that you wipe your tools down with a saniziting cleaner after every job should be enough.

 

[Austin Willoughby]

Some of the calls I get…

I had a lady call today and say she scheduled a carpet cleaning but she wanted to make sure we aren’t going to use the same tools/machine in her house that we use in houses with pets because she doesn’t have pets and that’s dirty…

I explained that we clean tools between jobs but we don’t have designated tools for pet owners and non-pet owners. I mean, that’s a very unrealistic expectation isn’t it?

I'd be inclined to ask how many of their friends and family have pets and aren't allowed into the home bc they might bring in pet dander. I'd never ask that but I'd sure be thinking it lol

 

[FredC]

I'm on her side after seeing some of the vacuums on trucks

 

[darcie smith]

I'm on her side after seeing some of the vacuums on trucks

Our guys are really good about cleaning up the tools at the end of every day if not between every job. It’s on their end of day checklist and if Scott looks in the morning and last night’s EOD wasn’t thorough, heads roll.

 

[Mikey P]

My infamous blow up with Jerry Valentine here many moons ago, involved a lady with a very special needs son who had his home on her property along with two staff members at all times. She would pay for a new (shark) vacuum to be used on his carpet every visit.

She let us keep it.

 

[Mikey P]

BTW "Cu" and I have had very nice and cordial conversations at the Vegas show for two years now.

 

[Jim Pemberton]

BTW "Cu" and I have had very nice and cordial conversations at the Vegas show for two years now.

I'm very glad to hear that.

There are a myriad of reasons that friendships crumble. That was among the saddest.

 

[hogjowl]

Your problems with Jerry never bothered me.
And I don’t clean barefoot

 

[SamIam]

Some of the calls I get…

I had a lady call today and say she scheduled a carpet cleaning but she wanted to make sure we aren’t going to use the same tools/machine in her house that we use in houses with pets because she doesn’t have pets and that’s dirty…

I explained that we clean tools between jobs but we don’t have designated tools for pet owners and non-pet owners. I mean, that’s a very unrealistic expectation isn’t it?

Just say yeah we have a pee wand and non pee wand....

I'm sure Scott has both

 

[SamIam]

She might be a vocal exception, but the story is important, as I don't doubt others might feel the same way.

Reassuring your customer that you bring clean and sanitized tools and hoses into their indoor environment is an important selling point.

I have had carpet wands in here for repair that have so much animal hair around the jets that you could part it with a comb. If someone had a strong cat allergy, I could imagine that could be an issue. Vacuum cleaner bags also should be changed between jobs, as they would be even more likely to spread cat danders.

Separate tools though? Well, you could engage in some verbal legerdemain and infer that you do, or actually be mendacious and say that you do, but that doesn't fit your's and Scott's core values (nor mine).

Explaining that you wipe your tools down with a saniziting cleaner after every job should be enough.

Ha has to have more then one wand I carry two always back up plans.

 

[darcie smith]

Ha has to have more then one wand I carry two always back up plans.

We have three trucks so we have lots of wands, we just don’t have one designated for no pet homes…

 

[bob vawter]

Some of the calls I get…

I had a lady call today and say she scheduled a carpet cleaning but she wanted to make sure we aren’t going to use the same tools/machine in her house that we use in houses with pets because she doesn’t have pets and that’s dirty…

I explained that we clean tools between jobs but we don’t have designated tools for pet owners and non-pet owners. I mean, that’s a very unrealistic expectation isn’t it?

Ruuuuuuuuun !!!!!!!!

 

[Dolly Llama]

Your problems with Jerry never bothered me.

think it was the other way round
when Satan Mike alluded Cu's profoundly disabled kid should of been euthanized


..L.T.A.

 

[Mikey P]

think it was the other way round
when Satan Mike alluded Cu's profoundly disabled kid should of been euthanized


..L.T.A.

Thanks for twisting up my words there to make me look horrible.

My whole argument was that parents should have the choice to euthanize severely disabled babies at birth

 

[Dolly Llama]

Thanks for twisting up my words there to make me look horrible.

2.0 hasn't sunk in deep enough to realize what a turd your mouth has been?

..LT.A.

 

[Mikey P]

2.0 hasn't sunk in deep enough to realize what a turd your mouth has been?

..LT.A.

3.0 recognizes a drama queen when he sees one.

He also still feels the same on the subject, don't bother looking for some scripture on the subject as back in the day kids such as those would never have lasted very long without modern medicine and the ridiculous amounts of money we are able to throw at the problem, selectively, I might add.

 

[Mikey P]

Thanks for twisting up my words there to make me look horrible.

My whole argument was that parents should have the choice to euthanize severely disabled babies at birth

Or hand them over to Marty to raise.

 

[hogjowl]

Don’t tell my daughter. She’ll adopt them!

 

[Mikey P]

Don’t tell my daughter. She’ll adopt them!

Is she adopted?

 

[SamIam]

We have three trucks so we have lots of wands, we just don’t have one designated for no pet homes…

Now you do hahahaha

 

[darcie smith]

…and she wrote us a five star review…