Mikey P
Administrator
Testing 1 2 3. So I just left an estimate where hubby wanted to be home with his wife to ask a bunch of somewhat detailed questions. And when it came to talking about the grout it was only two years old and should be an off-white Missouri muddied up so I asked her how she's going about clean it and she had one of those Goofy mops with the plastic collar on it that rinses out the mop water yeah I guess the way I told her well it's all the fault of that mop she took it personally I got the look and see you left the conversation I guess I humiliated her in front of her husband now that I think about it so I told her husband that I would send information on how to do it a much cheaper quicker faster way with a flat mop but I think he sensed it as well. I wish I would have said man would you mind if I shared some information with you on how to best clean this floor so it stays looking nice and bright and white and the color that you undoubtedly took the time or spent a lot of time to pick out. I don't know if I can get the abrasiveness out of me with training or just the way it is a personality set in stone and if they do go with the bid I'm sure I can make up for it without them knowing about it and I'll be left I'll be leaving them with a great lasting impression but when you only have a few minutes to give an estimate as they say it's hard to get a second chance on leaving your first impression. Who knows I could be making this all up in my mind but she came from a very high referral source I hope I didn't blow it but making fun of her stupid mop.