Yikes! I spend Monday working on 2010 business devlopment and I miss Mike Swinson getting the third degree! What were you thinking? Didn’t you learn from my mistake? Most on here hate any level of success and will crucify you if you don’t confrm to whatever warped morales they woke up with that day. Hang in there- they are going light on you. Perhaps you are telling them what they want to hear but they are definetly going light!....
I like your “ask but don’t sell” philosophy. I’m not sure how practical it is but it certainly is a great concept. Does the math work? Does the trade off for repeats offset the money you are losing? Are you sure they aren’t selling? Isn’t asking actually selling? Is the definition of selling not : “To bring about or encourage sales of; promote” ?? <
http://www.thefreedictionary.com/selling > Isn’t simply saying “Would you like to renew your scotchgard” actually selling?
Wouldn’t a philosphy like “We don’t allow hard sales tactics of any sort” be a more accurate mandate? It certainly is more controlable.
I believe that additional sales can be achieved without compromising your integrity if you provide proper training and a well defined list of what is acceptable and unacceptable. As you don’t use contractors, I’m sure you could implement something like this pretty easyly and increase your bottom line tremendously.
You may be happy making $180k-$250k a year personally but wouldn’t you prefer to make $300k-$400k instead with the same overhead? Just my thoughts….. BTW: CONGRATS! Keep up the good work!