Mikey P
Administrator
A very well known member in the carpet clean community bought a couple of brush glides and took one out to clean some vinyl floors.
He texts me mid job and says hey what the hell's going on here John Olson told me I wouldn't need to do a dry pass and I got water going all over the place
I asked him 101 questions about his setup, pressure, filtration, truck mount, hose size blah blah blah blah blah and everything sounds in line so I start to worry that this guy is going to go blast me online.
I give him a call and had more questions and found a couple things wrong in his process and suggested some changes the next time he cleans lvp..
But it had me stressed as his word carries a lot of weight in our community..
At one point he seemed to get insulted over the types of question I was asking and then he assured me that he knew his equipment like the back of his hand and that he was actually insulted by some of the things I was asking.
Well today he called me very humbly he says "Mike I just feel you should know that this new truck mount didn't seem quite right and I started pulling things apart and in the 2 and a half inch hose that goes from the blower to the waste tank I found a 2-in rubber stopper lodged in there........
I thanked him for his honesty and suggested that he call all the customers that he cleaned with this particular machine apologize for the shitty dry times.
Now I can't wait for his next LVP job.
He texts me mid job and says hey what the hell's going on here John Olson told me I wouldn't need to do a dry pass and I got water going all over the place
I asked him 101 questions about his setup, pressure, filtration, truck mount, hose size blah blah blah blah blah and everything sounds in line so I start to worry that this guy is going to go blast me online.
I give him a call and had more questions and found a couple things wrong in his process and suggested some changes the next time he cleans lvp..
But it had me stressed as his word carries a lot of weight in our community..
At one point he seemed to get insulted over the types of question I was asking and then he assured me that he knew his equipment like the back of his hand and that he was actually insulted by some of the things I was asking.
Well today he called me very humbly he says "Mike I just feel you should know that this new truck mount didn't seem quite right and I started pulling things apart and in the 2 and a half inch hose that goes from the blower to the waste tank I found a 2-in rubber stopper lodged in there........
I thanked him for his honesty and suggested that he call all the customers that he cleaned with this particular machine apologize for the shitty dry times.
Now I can't wait for his next LVP job.
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