CRB was one of the combination of things that I’ve invested in this business, and my business has climbed over 55% in the last 2years. It’s just a piece of the pieit begs the question how many will say that using the CRB in residential has directly put money in your pocket through customer retention and referral? spare me any quality of work sermons, who's making bank $$$ because of the gizmo? Retention/Referral
Good question. And I would assume all the answers will be based on feelings more than actual marketing based research.it begs the question how many will say that using the CRB in residential has directly put money in your pocket through customer retention and referral? spare me any quality of work sermons, who's making bank $$$ because of the gizmo? Retention/Referral
I am sure that you do great work, however I would think that what you "consider" your "competition" and what the market does, may not be the same. IMHO- Any marketing based on whatever tool or gizmo you're using negates your separating yourself from the crowd, as anybody can get that tool or "the next great thing".........
Use the Brush Pro on every job. I remember Joe Polish saying something to the effect that one needs to do something different from all the others. There is only one other cleaner in our area that uses a CRB so I consider them to be my only *competition*
it begs the question how many will say that using the CRB in residential has directly put money in your pocket through customer retention and referral? spare me any quality of work sermons, who's making bank $$$ because of the gizmo? Retention/Referral
Prior to the past few months my idea of agitation was pushing down harder on the wand and scrubbing the hell out of the carpet so by all means everyone on this forum has more experience and expertise than I do at any form of mechanical agitation. It amazes me that I can bring these CRB’s into what looks like a relatively clean home and the amount of junk it pulls up is shocking. I can’t think of a carpet that wouldn’t benefit from the step. To be honest the biggest surprise is the amount of backbreaking labor it’s saves on my techs. A lot less scrubbing is needed to get the carpet clean which is obviously why I think they have bought in to using them.I think the evolution of it is, we used to clean with a 175 and shop vac using dry foam shampoo. Then steam cleaning came along with low pressure portables. Needed scrubbing to do a good job. They truck mounts with 500 psi and good heat heat came along and reduced the need for scrubbing. Eventually guys found out that with scrubbing and a good truck mount, you could deliver a superior job over those who didn't scrub on heavily soiled carpets. Whether you use a 175, a crb, a rotovac with brush head or some other form of scrubber, you will get better results than if you don't scrub. Scrubbing is not necessary on every job but makes an incredible difference on heavily soiled carpet. Anything else is just marketing bs.
It's admirable that you care enough about your service to deliver a premium product. However if you keep emulating this anal group and you'll work yourself out of profitability.Prior to the past few months my idea of agitation was pushing down harder on the wand and scrubbing the hell out of the carpet so by all means everyone on this forum has more experience and expertise than I do at any form of mechanical agitation. It amazes me that I can bring these CRB’s into what looks like a relatively clean home and the amount of junk it pulls up is shocking. I can’t think of a carpet that wouldn’t benefit from the step. To be honest the biggest surprise is the amount of backbreaking labor it’s saves on my techs. A lot less scrubbing is needed to get the carpet clean which is obviously why I think they have bought in to using them.
Looked at them but worried about damaging carpet with loose seems or poor installation. Maybe a unnecessary worry but with no experience that’s my initial concern.Have you tried a rotary extractor
you'll work yourself out of profitability.
Give the rotary a shot at Mikeyfest. Next to no chance of carpet damage. Restoration type cleaning with little effort.Looked at them but worried about damaging carpet with loose seems or poor installation. Maybe a unnecessary worry but with no experience that’s my initial concern.
Labor is our largest cost. Recruiting, training and turnover is also very expensive. Currently I am asking my techs to SCRUB the carpet in a very labor intensive manner. Millennials and younger generations seem to have less respect and willingness to work a physically demanding job. If I can swap the backbreaking physical agitation portion of the job to a MUCH easier mechanical agitation while providing a more consistent and better product to my customers, why not?
I honestly do not see using a CRB as increasing the time on a job very much. To get dirty carpets clean by scrubbing with a wand your going to need 6 or more strokes per path. If adding a less physically demanding step can reduce that 6 or so strokes to 3 or 4 it becomes more of s re-allocation of time rather than the addition of time.
Maybe I’m wrong but “Complacency breeds failure”. Gonna give it a try
Maybe I’m wrong but “Complacency breeds failure”. Gonna give it a try
For many years I thought our pre-spray sucked. Started looking at it last year and came to the conclusion we were under applying it via B&G pump sprayers. Last year we swapped to inline sprayers, got s much better application and saw a MAJOR performance increase. The Addition of the CRB’s has shown us yet again a vast improvement. Not only end result but the amount of labor needed to get the result.I think most of us are in shock that you vac and pre-spray every job.
Pretty much unheard of for StanSteem
and your pre-spray must suck if you have to wand scrub X's 6 to get it clean
..L.T.A.
What will “shock” ME is if he can do all that at his current price point.I think most of us are in shock that you vac and pre-spray every job.
Pretty much unheard of for StanSteem
and your pre-spray must suck if you have to wand scrub X's 6 to get it clean
..L.T.A.
How do you upload a video? It keeps giving me a security errorWhat will “shock” ME is if he can do all that at his current price point.
CRB'ing just a traffic area or stubborn soiled area, doesn't add much to the job but 5-10min.What will “shock” ME is if he can do all that at his current price point.
I always youtube it, then put it on hereHow do you upload a video? It keeps giving me a security error View attachment 78045
bump....dam itYou forgot the one-step emulsifier guys.....
At 10 minutes extra and 6 jobs a day, thats 5 hours extra a week, 20 hours a month, 240 hours a year. Hardly anything.CRB'ing just a traffic area or stubborn soiled area, doesn't add much to the job but 5-10min.
Besides the first investment cost of purchasing the machines, it shouldn't add any extra time to add to the expenses. Especially if it's a 2man crew doing the job
What will “shock” ME is if he can do all that at his current price point.
At 10 minutes extra and 6 jobs a day, thats 5 hours extra a week, 20 hours a month, 240 hours a year. Hardly anything.