Mr Brightside
Member
Hey guys my technician cleaned an area rug and now it won’t lay flat what can I do to correct this for my customer
Pics? Wool or synthetic?Hey guys my technician cleaned an area rug and now it won’t lay flat what can I do to correct this for my customer
That ain't much help. The guy wants help.Depends on the rug.
Ignore Mikey's suggestions.
Pics? Wool or synthetic?
Depends on the rug.
The guy wants help.
Fo.I donno, Steve .
I think he needs help in the most basic of rug ID first .
it's lacking even the most basic info for anyone to offer anything more than Mike's generic C&P from the Watchtower and CCing Society
..L.T.A.
100% polypropylene rugs often have cotton, linen or jute in the backing. This is what causes the buckling. Usually it will go back down as it continues to dry. When we do these in the shop, it's common to have them curl bit as they hang on the drying rack, they straighten out.sorry I didn't include much info the rug is 100% polypropylene its inexpensive and was cleaned on site as it dried customer noticed the edges became wavy. We clean our share of rugs every year no issues but this was brought to my attention and I really had no answer. I like the idea of the clothes iron and may give it a try.
Thanks for the info guys ..... correction (mikey)
jeeze, whatadick, did a chimp crash a van?Depends on the rug.
Ignore Mikey's suggestions.
Sorry, I didn't mean to hurt your feelings as I was deliberately poking a stick in your eye. I forgot thejeeze, whatadick, did a chimp crash a van?
My recommendation would be to refund the cost of cleaning the rug if it doesn't settle down by itself. Just not worth the time involved in trying to solve an inherent problem with this type of rug.
He did make the rug that way. It wasn't that way before but it is after cleaning.Refund? Screw that! It's not his fault they bought a rug that did that when it was professionally cleaned. The customer needs to take that invoice with a picture and send it to the manufacturer on the tag to attempt to get a refund if it doesn't lay flat. I'm tired of the freaking cleaner getting blamed for crap like this. He didn't make that rug. It's way better than the customer throwing that rug over a fence and hosed it down to let it drip dry.
Refund PSffft
the rug is 100% polypropylene its inexpensive and was cleaned on site as it dried customer noticed the edges became wavy.
The rug was cleaned "the proper way?"That's the proper way to clean rugs, so it's not the cleaner's fault.
Should have hired a professional to clean it.Two real scenarios. The blue rug during cleaning :
“ ma’am,can I show you this? As you know I had to use water to clean up the spots on the rug. This buckling is from the cotton that’s weaved in the backing. It does this when exposed to moisture. Give it a day or two and it’ll relax.”
“Ok, no problem”
Next one:
“From the flushing method I’m using...it’s causing this polypropeline to buckle. It’ll relax back down once it’s fully dried. Just please watch your step when you walk around it.”
She accepted that explanation.
And don’t give me any excuse for saying encapsulation would’ve prevented that. It started buckling almost right after I put a light spray on it.
BS on refunding any money for these rugs buckling
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Should have hired a professional to clean it.
Lame!OP them fookers for the win, dufus.