True Story: Currently, there is a lawsuit going through the Washington, DC courts, in which a customer is suing a Korean DC Dry Cleaner for $65-million for losing a pair of suit pants he brought in for alteration. The cleaner claims the party gave them a gray pair of slacks rather than suit pants which they altered. The cleaner posted a "Satisfaction Guaranteed" sign. The customer wasn't satisfied.
According to the reports, in DC, there is a daily punitive penalty for failing to honor your "Satisfaction Guaranteed" claim. The cleaner made an offer of settlement of $12,000 which has been turned down by the Plaintiff. So it continues through the Court. The actual lawsuit is for $65,000,000.
Perhaps all of our DC friends could use this approach on Chem Who?
According to the reports, in DC, there is a daily punitive penalty for failing to honor your "Satisfaction Guaranteed" claim. The cleaner made an offer of settlement of $12,000 which has been turned down by the Plaintiff. So it continues through the Court. The actual lawsuit is for $65,000,000.
Perhaps all of our DC friends could use this approach on Chem Who?