Mike,
When you get a chance, talk to your friend, the local
Prochem dealer and ask him how many machines he has put in my service area over the last 40 years. I have had Sears, Stanley Steamer, Paul Davis, ServPro, ChemDry, First General Services, Service Master, Mohawk and numerous independent cleaners all go out business or barely survive. I don't have any doubt that our service is
superior to anything that can be offered and 40 plus years of profit to prove it.
If you don't want honest replies, although different from the narrative don't ask the question.