Been using Service monster the last six months and love it. Freedom from the phone is awsome. I'm thinking of using "Fill My Schedule" to market to existing customers. Heard great things about it. How great has it been for you?
JDeShon said:Thanks Brian. I've be using a magizine here, called market place. I get an average of 6 jobs per month and it cost 575 per month. Its nearly break-even. I think im going to replace it with fill my schedule.
Rob Anspach said:...always, always keep in contact with your customers!
Sending a thank you note, a 3 month, 6 month, 9 month, 12 month, 18 month and 24 month reminders will keep your service in front of mind with your clients.
Sending a monthly newsletter will show your clients you care about them, they will show the newsletters to their friends and your referral business will jump.
Sending out emails via a service (like constant contact, aweber, etc) on a weekly basis will keep work coming and you can fill holes in schedules quicker.
Constantly reaching out to your client, keeps you ahead of your competition and makes you the "go-to" expert in your area.
Rob Anspach
http://www.robanspach.com
P.S. If you haven't checked out my Ultimate Monthly Client Newsletter yet, I invite you to go to my site and discover how you can try it out completely risk free for one issue. While on the site check out all the free stuff I'm giving away.
Padden McFadden said:I'm gonna get set up with them this coming week. I'm nervious about it, in a good way.
And why the hell are you up! I know why i'm up...Damn acid reflux!I believe a fms card runs around $1.30 each
The first round/ thank you card can have a few business cards added too..
You can easily pick and choose who gets a card
Oh ok, I guess the great pilgrimage has begun. I dropped by Mr. Swivel's house today and his truck looked like casting call for the movie "Grapes of wrath". It was loaded to the gills. Have fun!Headed to Vegas..
I am in the same spot Damon. I have been using TCF for about 2 1/2 years and I really like it but the tracking of the send jim cards is not there. I will be stopping by the SM booth Thursday and checking it out.I like the analytical tracking/metrics that Service monster Provides. Currently I use the Customer Factor and i'm happy with it. But it would be nice to have better tracking of my SendJim responses. Currently I log everything in notes with keywords that I can pull up later to run my marketing reports. It would be nice if the CRM just did it for me though.
Have you guys used House call pro? Just wondering how it compares to SM? I am looking to go digital for 2017 and I was wondering which is the better software.
It would be nice. The current tracking that SendJim provides is a bit of a joke. I can only see what I did last week. So this week I have sent out over 500 reminder, thank you, and incentivized referral request cards. Each of my customers gets put into a sequence of getting a t/y card, a referral card every three months, and a reminder card at 6 months. The callback reminders in TheCustomerFactor are set for 8 months, If the customer is unresponsive to my first sequence, they are put into another sequence where they get a referral request card quarterly and a reminder card every 2 months for a year. The sequence is then continually reset until they respond. This setup has been working very well for me. I just wish I could track it better. It's exploding my business. I have added almost 200 customers this year. It's my hope that this is an exponential number because every new customer also gets put into the sequences of referral requests.I am in the same spot Damon. I have been using TCF for about 2 1/2 years and I really like it but the tracking of the send jim cards is not there. I will be stopping by the SM booth Thursday and checking it out.
Yes. But I attribute my results to relationship building and direct mailers. When I first started my Eddm and door knocking really got me going. I had no illusions that it would be easy and could just back, push a few buttons, and the phone would ring. I think that's where a lot of Seo dependent guys get into trouble. I'm not totally off SEO and Facebook, I get jobs from them, I'm just not all in with that mindset.Damon, they are always going to be lagging way behind, that crew doesnt have a team of developers working on this stuff everyday like service monster.
Of course you see results, you went from nothing to something.
It's really easy to fill in work orders, and entering customer information. But yes, it is too soon for me to give any more feedback. From what I'm investing in this software the first year $$$$, it'd Better bring in more work, or I'll definitely give in accurate feedback August2017.@Matt Wood, I know you just signed up for service monster. It might be too soon to ask you, but so far as a newer user; what is your opinion of it. Was it hard to understand? Do you feel like you jumped into an ocean of information?