What industry up-sell did you embrace, equip and educate for, only to decide it wasn't a good fit for you and later moved on from?

[Walrus Gumboot]

We clean a lot of dog/cat urine jobs and charge for it, but don't really consider it an upsell. I ask if it is present when they call so there isn't an upsell approach in their home.
We make great money doing Wood Floors, Repairs & Re Stretching, & Tile cleaning.
Only sell protectors when the customer ask for it.
Never charged extra for Rotary Extraction, back when we did that.

 

[Jack Zipper Zerkie]

Wasted money on original twin spinner roto vac . Then on Hydraforce dri spinner and a few other I don't remember collecting dust in storage great boat anchor .

 

[Josh Wood]

Fabric Protectors
Drapery cleaning
Small scope restoration
Stay Clean programs
Stretching and repair

 

[Lee Stockwell]

I was thinking the same thing along with Sylgard.

I still remember its ACTUAL name- tri-butyl tin maleate. Sounds safe, right?

 

[Mikey P]

This rash of topical coating for all hard surfaces will go down as the most disastrous upsell this industry has seen.

The push of this nonsense was what I would call morally corrupt at a recent event where 180 plus attendees had the "amazing opportunity of a lifetime", shoved down their throats..

 

[BIG WOOD]

recent event where 180 plus attendees had the "amazing opportunity of a lifetime", shoved down their throats..

what event was that?

Bring the corrupt people to light

 

[Jim Pemberton]

I still remember its ACTUAL name- tri-butyl tin maleate. Sounds safe, right?

That takes me back to the "Sylgard" vs "Ultrafresh" wars.

Sylgard had the same stuff used by some of the bacteriostatic coatings that were applied during the Pandemic. Great to limit bacterial growth, ok for mold, nearly ineffective for virus.

To its credit, it was pretty safe stuff. But it gave me heartburn when I'd see the stuff applied with the thought of keeping homes and businesses "safe" from coronavirus.

But the tributyl tin maleate in Ultrafresh was scary.

40 years later, no one except Lee and I and maybe a few others here remember it.

 

[Brian H]

and maybe a few others

One of those would be me...

 

[KevinD]

40 years later, no one except Lee and I and maybe a few others here remember it.

Just call us old.

 

[Jim Pemberton]

Just call us old.

 

[Cleanworks]

View attachment 126393

Free advice is worth every penny you pay for it.

 

[bob vawter]

That was me. It was at some Greek restaurant on Marine Drive. I showed up with Lee Senter . And you're right, it was Ernie David.

Lee Senter still kicking? If so someone tell him I sED hi.....! Plez

 

[Doug Cox]

One of those would be me...

Me too

 

[Living The Dream]

This rash of topical coating for all hard surfaces will go down as the most disastrous upsell this industry has seen.

The push of this nonsense was what I would call morally corrupt at a recent event where 180 plus attendees had the "amazing opportunity of a lifetime", shoved down their throats..

I'm guessing you're talking about the Encapalooza event?

 

[Lee Stockwell]

Free is often over priced.

 

[Mikey P]

Lee Senter still kicking? If so someone tell him I sED hi.....! Plez

I'll see him tomorrow, will do..

 

[bob vawter]

I'll see him tomorrow, will do..

The original "bunny ears" instegater!