What I love about Service Monster

Papa John

Lifetime Supportive Member
Joined
Aug 19, 2013
Messages
5,723
Location
San Francisco, CA.
Name
John Stewart
I like the "alert" field. here I can make notes about the customer. ie, tips us or is a PIA, or other important info.
This time of year is our "busy season", however this time of year 20-30% of the appointments tend to get rescheduled as people's plans change.
so I blocked alot of days off from the schedule to give me greater control as to whom I'm going to service. Online we are booking the 3rd week in January. so many are requesting a sooner appointment should one open up. What type of customer do you think will be served first? 😈
otherwise, I'm enjoying working less by choice.
 
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Papa John

Lifetime Supportive Member
Joined
Aug 19, 2013
Messages
5,723
Location
San Francisco, CA.
Name
John Stewart
I never thought of that!







Of course, I’m not an idiot either.
how is- picking and choosing the clients you will service during busy season being an Idiot?
I'm showing appreciation for the clients that Appreciate me the most.
culling the herd is wise IMO.
 

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