In the shop, the desk crew mentions it. No signage, no killer closing lines. If a customer asks them what good it is, they might say the product provides more time to blot up a spill themselves, makes things they couldn't get out easier for us to remove and keeps the carpet looking clean longer.mentioning it
are they "believers" in it?Scruz needs to up their game..
Little to none on carpet, Big SlimHow much carpet protector do you sell and what's your best pitch?.
Makes sense. We might also suggest treating areas that may see a lot of spills.Lightly traveled parts of the carpet will not need the protector as far as I see it, just the traffic lanes. This will reduce the charge to the customer since we are not treating every square foot of exposed carpet, only the traffic lanes.
Does this sound like a fair plan for both of us? I want to be fair to my customer and explain why they need some protectant, just not on all of the carpet that we just cleaned.
YeahI used to wear those scotchgard buttons . Seemed to work but I got away from using them .................again.
Because I just don't believe in it. People think they can spill anything and the next time you clean they say WTF?
Why doesn't it come out?
Nit #1- When there are water based products, why use a solvent based product at all?And I sure ain't going to introduce a few gallons of solvent into their home. That's unethical.