Get the yellow out?

[Sierra Clean Care]

I’ve got a client that has high end wool W/W. she has a little dog that’s not only old, but doesn’t like water. His urine is DARK yellow/ brown, and it fookin stinks like cat urine. I can get it to aaaaalllmost gone, but still a little stain. I use acid, dwell for 30-40 min, and finish with a clean rinse, then did a 7-10% peroxide mist, rinse again.... I’m afraid of weakening the fibre, or cause color loss.
I’ve had very good results using dichlor on area rugs, but after I use a pressure washer to flush that out.
What to do?

 

[DAT]

Peroxide can create yellowing tinge. Ya try a reducer?

 

[Cleanworks]

I’ve got a client that has high end wool W/W. she has a little dog that’s not only old, but doesn’t like water. His urine is DARK yellow/ brown, and it fookin stinks like cat urine. I can get it to aaaaalllmost gone, but still a little stain. I use acid, dwell for 30-40 min, and finish with a clean rinse, then did a 7-10% peroxide mist, rinse again.... I’m afraid of weakening the fibre, or cause color loss.
I’ve had very good results using dichlor on area rugs, but after I use a pressure washer to flush that out.
What to do?

The carpet is already damaged by the urine. Last step, spray with 2 part peroxide/ammonia solution like eliminate. Not recommended for wool but won't cause any evident damage.

 

[Sierra Clean Care]

The carpet is already damaged by the urine. Last step, spray with 2 part peroxide/ammonia solution like eliminate. Not recommended for wool but won't cause any evident damage.

I had a bad experience when I first started on some old wool W/W.... I used ‘Vanish’ on a pet stain, and it went from grey carpet, to light beige/white.... I’m cautious of trying it again....

 

[Cleanworks]

I had a bad experience when I first started on some old wool W/W.... I used ‘Vanish’ on a pet stain, and it went from grey carpet, to light beige/white.... I’m cautious of trying it again....

I've been using it on some area rugs, so far no problems. Don't spray too much and give it time to work. Usually takes 2-4 hours.

 

[Old Coastie]

Nail the dog over the spot and expect a bad review.

 

[ruff]

........... I can get it to aaaaalllmost gone, but still a little stain. ..........
What to do?

Resist the temptation to be a hero.
".....aaaaalllmost gone" is good enough.

If you absolutely can't resist, still do.
If that doesn't work, spell out the risk, have them sign it and prepare to cause some damage.

Consider it a maturing fee.

 

[Sierra Clean Care]

Sage advice Ofer....

 

[Hack Attack]

wool is incredibly absorbent so soak it down good and dry stroke it to death (you can often remove stains off wool with more dry strokes) once you've finished your dry strokes I nornally hit with 6% HP and either walk if just a shadow or hit with UV light if more pronounced

 

[Jim Pemberton]

Nail the dog over the spot and expect a bad review.

How true.

Dogs have gone from being family members to being deities

Not that there's anything wrong with that (before the dog worshippers here crucify me....)

 

[Mikey P]

The important part is the come off assertive and give the impression that youve dealt with this 1000s of times.

Do your best then tell them if you go any further, they'll be looking at their subfloor.

I'll also mention that with wool, it's common that organic stains will just "go away" over time. If they want they can mist the area once a day with 3% to speed up the process..

 

[Cleanworks]

The important part is the come off assertive and give the impression that youve dealt with this 1000s of times.

Do your best then tell them if you go any further, they'll be looking at their subfloor.

I'll also mention that with wool, it's common that organic stains will just "go away" over time. If they want they can mist the area once a day with 3% to speed up the process..

That give you time to cash the check at least.

 

[ruff]

.......Do your best then tell them if you go any further, they'll be looking at their subfloor.

And finally they will be able to answer the question- What color is your subfloor?