So a John Doe left me a 1 star Google review almost 3 years ago. He used this guy that has a mini van with a sign with $99 on it and pars on the corner. His company name is Pro caret care and mine is Procare carpet & tile cleaning. I have responded to this review and flagged it, reported it. multiple times to only have google remove my response then bump it to the top of the reviews. They say it does not fall within the guide lines to remove every time I get a response from them. Is there any thing else I can do?