Becker
Member
Ok, For 5 years now I have been cleaning for this lady.
1st time she pointed out her fancy drapes, and asked me to be careful with them.
That day she helped me loop them over the rod, or drape them across a sofa that was not being moved.
Ok, we are talking about 16 panels, all matching and over sized.
So some 6-7 cleanings later, she calls and leaves a VM, telling me what a great job I did on the carpets but wanted to know if I was bonded, and she has a problem with her drapes. I really hope you are bonded she sez.
She sez she used a chair when bringing the drapes down, and noticed a tear in one. She things I did it.
My guess is she wants them all replaced.
I returned her call, got VM, explained the care I took with the drapes as always, did as I have done for all the past cleanings.
Explained that if the drapes snagged as she pulled them down, then it was not my fault. But I offered to come over and take a look.
I also pointed out another on a set I always drape over the sofa was torn.
I have not heard back from her yet. 2 days have now passed.
My guess is these super delicate silk drapes are 8 years old.
I know I did not damage them.
I may never hear from her again. But if I do what route should I take?
My guess is one panel alone can not be replaced. And match.
1st time she pointed out her fancy drapes, and asked me to be careful with them.
That day she helped me loop them over the rod, or drape them across a sofa that was not being moved.
Ok, we are talking about 16 panels, all matching and over sized.
So some 6-7 cleanings later, she calls and leaves a VM, telling me what a great job I did on the carpets but wanted to know if I was bonded, and she has a problem with her drapes. I really hope you are bonded she sez.
She sez she used a chair when bringing the drapes down, and noticed a tear in one. She things I did it.
My guess is she wants them all replaced.
I returned her call, got VM, explained the care I took with the drapes as always, did as I have done for all the past cleanings.
Explained that if the drapes snagged as she pulled them down, then it was not my fault. But I offered to come over and take a look.
I also pointed out another on a set I always drape over the sofa was torn.
I have not heard back from her yet. 2 days have now passed.
My guess is these super delicate silk drapes are 8 years old.
I know I did not damage them.
I may never hear from her again. But if I do what route should I take?
My guess is one panel alone can not be replaced. And match.