Discussion in 'the CleAn Room' started by Mikey P, Jul 4, 2018.
Was this you, or the men in Scruz?
Either way, very cool.
Charming Fellas for sure!
Did they leave it wet?
She even blew them a kiss..
I'm charming but usually all wet at the end of the job. Then I get in my van and turn on the ac which dries out my shirt except for a wet stripe going diagonally across from my seat belt.
All my reviews compliment my cleaning
Not my personality
Has to feel great to have you Son, Daughter and their partner in the van running the company you started so well.
You get reviews?
Over wetting the carpet I can fix, adjust pressure, dry strokes, etc.
Being a dumbass/not charming I can't help!
That shocks me...!
Great review Mike
I was on a job the other day and when I showed up the painter was there. All the base boards had just been painted. I was not happy. The home owner told me to clean anyway and they would touch up. Somehow I made it through the job without making any marks in the wet paint. But that's not the point of this post.
While I was there I noticed that the painter kept talking and joking around with the homeowner. The painter was drinking a beer and had really strong body odor. The guy really thought he had some people skills going for him. I could tell the homeowner just wanted him to shut up and get done. It's funny how many people think they are good with their customers when in reality they suck. I know many carpet cleaners like this also.
Both are important but --It depends on the customer.
Knowing when to bond and connect or shut up and get to work are important.
People that have BO rarely know it.
Like wise some of you charmers...may actually have personality BO but your clients are too kind to tell you you stink.
that's why they invented aqua-velva
I use old spice
I use Versace.... carry a bottle in my van, a fresh change of clothes, toothbrush, mouthwash, gum, hand sanitizer.... your customers DONT want to smell the Baconator you had for lunch....
always was, is now and always will be more important that they like/trust you...period