The less said the better when it comes to creating repeats out of pet owners

Discussion in 'the CleAn Room' started by Mikey P, Jan 6, 2018.

By Mikey P on Jan 6, 2018 at 11:56 AM
  1. Mikey P
    Mikey P

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    If you don't mind dealing with your contaminated equipment and value a customer who's pets use the floors as their toilet, DONT say a damn thing, Just pre vac where you can safely, use your UV light with out mentioning it, hit the pee spots with some 40 and or some smell good product and just flush the carpet as best you can.

    No water claw promises, no lectures, no mention of needing new carpet or pad, just pat the dog on the head and charge enough to make it worth your while.

    They know whats going on most of the time, don't make them feel uncomfortable by pointing out how disgusting they and their pets are.

    The second you start itemizing for adding a glug of deo to your HF or $25 per spot to water claw and so much per foot to apply a post Deo, you've probably lost them. They'll keep searching for that laid back cleaner who doesn't have to nickle and dime every job to get by, which probably means their search will never end unless the move to Gardnerville NV.

Comments

Discussion in 'the CleAn Room' started by Mikey P, Jan 6, 2018.

    1. SamIam
      SamIam

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      http://www.magicwandcompany.com/Best-Carpet-Cleaning-Chemical-p/greaseeater.htm


      I like the 2x concentrate I buy the three bottles deal and get 6 total with free shipping.

      In a 4-1 hydroforce I use about 2 oz

      When mixed in hot water it effervesces leave some room for a 8-10 oz of a cide of your choice.

      I do post spray yellow urine spots that may not of been removed during Cleaning with Cobbs brightner.
    2. Derrick T.
      Derrick T.

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      I boost with oxyblaster, Taff store is literally a few min walk from my house. Nice guy
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    3. SamIam
      SamIam

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      Great tile cleaner
    4. Derrick T.
      Derrick T.

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      Works good as prespray booster
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    5. bob vawter
      bob vawter

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      i've told this story before...
      however most of ya's are a newer audience....
      prolly 15 years or so ago my step son was working
      for a large CC co. in the area....(no names mentioned)

      he ran across this yippy little shit-so or something...
      well it kept barking and attacking the wand on every stroke....

      so one time he lifts the wand up and the shit-so ran right into the sharp corner of the wand...killt him dED!

      freaked my step-son right out
      he didn't know what to do

      soooooo he picks fluffy up and curled it in the dog bed lik it was sleeping
      got paid and got outta there.......

      i didn't get all the details of how it ended but it wasn't good at all......

      mysef....i jus gave them a poof outa the wand till they gave up!
      Last edited: Jan 8, 2018
    6. SamIam
      SamIam

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      Just ask RA SF
    7. SamIam
      SamIam

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      Hahaha that’s great!

      You got some crazy stories poor dog
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    8. Derrick T.
      Derrick T.

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      ?
    9. Matt Wood
      Matt Wood

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      HAHAHA
    10. Steve Lawrence
      Steve Lawrence

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      I disagree, Sir Jimster. I have learned a lot from Mark and I buy his juices cuz they work great not because he's our guy. He started educating many of us long before he had his Saiger Sauces on the market.
    11. SamIam
      SamIam

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      RA secret formula his grout master looks identical to oxyblaster and they use it to boost prespray.
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    12. Matt Wood
      Matt Wood

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      Abuse of the word secret
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    13. Matt Wood
      Matt Wood

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    14. bob vawter
      bob vawter

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      I disagree as well....as Mark was jus as crazy the first day he stumbled into this loony bin as he is today....
      Chems or not Mark is a great asset to this forum. .....

      ' cides he's buying us a big fast boat someday....
      Steve Lawrence likes this.
    15. Spurlington
      Spurlington

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      There was one time I had an extreme case of discusting piss contaminated carpet. As Im giving the price - I said, it will cost $XXX.xx to clean and odor treat. Gave no option to do with out the help of the odor treatment. They did accept.
      Lee Stockwell likes this.
    16. Derrick T.
      Derrick T.

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      RA is Rob Allen?
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    17. Mark Saiger
      Mark Saiger

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      It's on my bucket list Bawb.... Stick with me :)
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    18. Mark Saiger
      Mark Saiger

      Mr Happy!

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      Working on a bigger boat :)

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    19. bob vawter
      bob vawter

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      Well its not exactly what I was thinking.....but we gotta start somewhere I suppose
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    20. Tom Forsythe
      Tom Forsythe

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      One thing that I have learned in the last year (can't believe I didn't learn this in the previous 19 years) may be helpful. Most of the urine salts have ammonia as a base (odor encapsulants can deal with other odors as well as ammonia). The pH of ammonia is around 12. If you reduce the pH to below 9, the ammonia odor is neutralized. (You can see this for yourself wearing safety glasses and gloves for lab like test. Grab some ammonia and slowly add diluted acid to the solution) There are many products and methods out there, but if you include a strong enough acid (peroxide is acidic but not strongly acidic)in the process somewhere, you can reduce the ammonia odor and use less of the expensive odor encapsulants. An acid rinse may not be strong enough by itself.

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