Just out of curiosity...
- Thread starter Jeremy
- Start date
Scott Rogers
Member
- Joined
- Oct 7, 2006
- Messages
- 1,033
Are you asking about residential or commercial?
Residential, Every customer and carpet has different needs. I start cleaning. If the carpets are heavily soiled and the usage of the home would benefit cleaning more then twice a year. I would approach them about my maintenance program. I have 35 customers that fit that critiria right now, I clean for them every 3 months except for 1 customer I clean for every 6 weeks.
In a commercial setting during the estimate, I would bring up the importance of appearance management and when giving them the price for the 1 time leaning give also give them 1 or 2 options for maintenance cleanings.
Residential, Every customer and carpet has different needs. I start cleaning. If the carpets are heavily soiled and the usage of the home would benefit cleaning more then twice a year. I would approach them about my maintenance program. I have 35 customers that fit that critiria right now, I clean for them every 3 months except for 1 customer I clean for every 6 weeks.
In a commercial setting during the estimate, I would bring up the importance of appearance management and when giving them the price for the 1 time leaning give also give them 1 or 2 options for maintenance cleanings.
Steve Toburen
Supportive Member
- Joined
- Oct 23, 2006
- Messages
- 1,912
- Name
- Steve Toburen
Many of our SFS members are using our pre-paid "Always Clean" residential maintenance program. This concept has a lot of advantages, including "tied up" customers, easier scheduling (and cleaning) along with fantastic pre-planned cash flow. (I did the program in Colorado and it was wonderful to count on five or six thousand new dollars in my account the first of every month- even in the dead of winter.)
I have a free eight page Special Report on how to set up and sell the "Always Clean" program. Just e-mail me at stoburen@homefrontsuccess.com
Steve Toburen CR
Director of Training
Jon-Don's Strategies for Success
PS Sorry, Jeremy. I got all excited and didn't address your question. We would wait and at the end of the cleaning (when hopefully the customer would be all excited and impressed) ask, "Have you heard about our new "Always Clean" carpet maintenance program?" We motivated our techs to ask this question by giving them the first month of anyone they signed up on the program. It is all in the Report ...
I have a free eight page Special Report on how to set up and sell the "Always Clean" program. Just e-mail me at stoburen@homefrontsuccess.com
Steve Toburen CR
Director of Training
Jon-Don's Strategies for Success
PS Sorry, Jeremy. I got all excited and didn't address your question. We would wait and at the end of the cleaning (when hopefully the customer would be all excited and impressed) ask, "Have you heard about our new "Always Clean" carpet maintenance program?" We motivated our techs to ask this question by giving them the first month of anyone they signed up on the program. It is all in the Report ...
harryhides
Member
That cheap Pig farmer told me that this program which of course, he got for free, has been the best thing to happen to his business in years.
mind you that's not very hard, I suppose.
mind you that's not very hard, I suppose.
