I walked off a bad deal today empty handed

Willy P · May 6, 2014

Ofer Kolton said:
Do you have the qualifications to join the club?
The waiting list goes back thousands of years

I DO! My maternal great Grandmother was Jewish.Do I move to the front of the line?

( I didn't know until I was doing a job for a secular studies place and dear old Mrs. Freidman told me I was considered to be Jewish- I thought I was more of a mongrel :winky:

)

ruff · May 6, 2014

Doc Holliday said:
Ofer I checked into it and I can become one of your people by joining the Jewish religion.

Hell, Richard, I meant join the long list of people who "pick on Ofer's people."
You got good elbows? Cause, historically, it is a very crowded place.

BUT no matter how much you tan you can never become a Mexican.

 LOL

First, you can't tan pink. So, I'm a lost cause.

But, you're more than welcome to join us. We'll take you any day.
What's your address?
I'd like to send a Mohel today. I'll pick the bill.

P.S. You can become a Kansan but if you didn't like being a Texan....you'll like being a Kansan even less!

I loved Texas, the lonesome state. It's just that it is as hot as hell.
I don't know what you're talking about. We passed through Kansas, it looked lovely, from the inside of the car.

ruff · May 6, 2014

Willy P said:
I DO! My maternal great Grandmother was Jewish.Do I move to the front of the line?
( I didn't know until I was doing a job for a secular studies place and dear old Mrs. Freidman told me I was considered to be Jewish- I thought I was more of a mongrel )

Well.......I'll be danged Willy. I'm tickled pink. What a mensch.

Come over brother for all you can eat gefilte fish. And Manichevitz will flow like water!

Desk Jockey · May 6, 2014

I loved Texas, the lonesome state. It's just that it is as hot as hell.
I don't know what you're talking about. We passed through Kansas, it looked lovely, from the inside of the car.

88 today, 92 tomorrow, last summer we went a couple of weeks above 100.

This time of year, inside the car is more comfortable! :winky:

https://www.youtube.com/watch?v=YWtUL5Rx364
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Connor · May 6, 2014

Doc Holliday said:
88 today, 92 tomorrow, last summer we went a couple of weeks above 100.

This time of year, inside the car is more comfortable!

Dan makes you ride in the trunk.

Desk Jockey · May 6, 2014

Nope, in the back of the pickup bed. :eekk:

You also forgot to use your signature: "I'm a Jerk"

Connor · May 6, 2014

I didn't forget, that's my tapatalk signature.

Desk Jockey · May 6, 2014

Sorry I didn't know!

"You're a Jerk" There, now I feel at peace.

Shane Deubell · May 6, 2014

TomKing said:
I would be glad to help.

I sold to Doctors for 13 years.

Doctors are not jerks, some are, most are overeducated, overworked and underpaid. They are trapped and what you are getting is some of their frustration with a system that is handcuffing them.

FIRST RULE OF SALES.
NEVER START WITH A LOW PRICE AND TRY TO MOVE UP.

Start with full service and then adjust for the clients budget.

SECOND RULE
Only educate the client to the level they need. Too much information is confusing.

Too much information with well educated males makes them feel like they know more than you.

You set yourself up for failure. They guy is doing his own work. Painting. He has 10-13 years education you are a janitor in his mind.
You give him all this education and 5 minutes later he is as smart as you and ready to run your company.

I would have told him the following

You have x sf. I can refinish the floors for $ this amount.

"My process will allow a quick refinish each year and depending on your maintenance program and office traffic we could go up to 2 years before we have to redo the whole thing again".

STOP talking at this point. wait for a reply.

When is your deadline?

I can maintain these floors weekly, monthly quarterly for these amounts.

If you do not have regular maintenance what ever I do will not hold its finish well.

You made this too hard of a purchase. He wants shinny floors like the hospital he was trained in.

Just tell him how much to get the results not how you get the results.

He probably thinks you are doing this cause you can't do anything else. THAT'S NOT TRUE!!!

(You are a professional. I know more millionaires in the cleaning and restoration business than I do doctors.)

You have more freedom than he does you probably have more job satisfaction than he does. Even how you have been telling us you feel about yourself.

I learned about VTC just from your post. I don't know half that stuff you explained. Remember being a technical genius does not make you a great salesman.

I would not have gotten into any sort of pressure conversation about payment.

I would have walked and thanked him. You have no idea who this guys network is. You are playing with fire leaving a sales situation like that.

This guys knows the guys who live in those big houses. They probably taught him. Especially if he did his residency in a local hospital. 95% of doctors never leave the state they do their residence in. Most practice in the state they go to medical school in. Internal Med doctors are very confident individuals.

These are the guys that specialize and often you want in the room if you are sick. I have several friends that are internal med docs and they are cocky SOB's but if you win them over they are loyal, no nonsense guys who will trust you. You could have had a guy that would have developed into a great customer.
You gave him to much info.

One question was this doc from a country with a caste system? If he was their are very specific ways you must sell to someone from a caste background.

The caste system values people for their family line. You are at best the owner of a service company. You have to present yourself as a owner not a worker.
To sell in the caste system it is suit and tie and stand around and watch your guys work.

I do not mean to sound like I discriminate. This is the reality of working with different cultures.

Everyone gets the same service they just get sold in a different manner.

Hope this helps.

I don't understand people sometimes :dejection:

.

Here someone with 30 years of business/life experience is willing to help you for free or dirt cheap.
Why not take advantage of it?

Seems like some people enjoy being miserable everyday....

GCCLee · May 6, 2014

Property wanted me to deal wit a Ded guy today.

Now I have met a Ded Guy before so I KNOW what thats all about.

Had em call SP, i know the owner and they can handle it jus fine w/out me : )

Sent from da parking garage of dee detention center

bob vawter · May 6, 2014

GCCLee said:
Property wanted me to deal wit a Ded guy today.

Now I have met a Ded Guy before so I KNOW what thats all about.

Had em call SP, i know the owner and they can handle it jus fine w/out me : )

Sent from da parking garage of dee detention center

you mean a real dED guy.....or what jus leaked out?

GCCLee · May 6, 2014

bob vawter said:
you mean a real dED guy.....or what jus leaked out?

The way Maint told me da story........

He kinda spewed a lil : )

Sent from da parking garage of dee detention center

Desk Jockey · May 6, 2014

GCCLee said:
Property wanted me to deal wit a Ded guy today.

Now I have met a Ded Guy before so I KNOW what thats all about.

Had em call SP, i know the owner and they can handle it jus fine w/out me : )

Sent from da parking garage of dee detention center

That's big money in their pocket. You've not only given them this job but that other environmental one a few months ago. While its a good idea to pass on those jobs you're not outfitted for or don't care to do. You need to work out a referral fee. :madd:

10%- $250.00 seem reasonable for work that could be $2500.00-$5000.00

If you won't workout the details, give me SP number I'll broker the deal.

Then just call me when you get a loss. I'll call them with the info and send you a fiddy when they pay me! :twisted:

GCCLee · May 6, 2014

Doc Holliday said:
That's big money in their pocket. You've not only given them this job but that other environmental one a few months ago. While its a good idea to pass on those jobs you're not outfitted for or don't care to do. You need to work out a referral fee.

10%- $250.00 seem reasonable for work that could be $2500.00-$5000.00

If you won't workout the details, give me SP number I'll broker the deal.

Then just call me when you get a loss. I'll call them with the info and send you a fiddy when they pay me!

Help ?

I'm game as it gives back to the board an dat skillset is worth learning to : ).

You got my # third one we strike Ombre : )

Sent from da parking garage of dee detention center

bob vawter · May 6, 2014

God how i remember.......they sED it was jus a "little"........"mess"
ya right the guy was there so long that he split a little....an' leaked purty bad......!
the coroner got MOST of the big pieces..........
and it WAS my first year of cleaning.....so's i brought about six bottles of 3% from the drugstore.....it fizzed lik a 8th grade volcano project......but i did get paid and was on my way.......

Desk Jockey · May 6, 2014

GCCLee said:
Help ?

I'm game as it gives back to the board an dat skillset is worth learning to : ).

You got my # third one we strike Ombre : )

Sent from da parking garage of dee detention center

LOL

Ok prepare you before the next one. ; )

floorguy · May 6, 2014

Peter Hewel said:
We always have 3 levels, plus green. When it is a large place, like 12,000 sf, it makes a huge price difference. Actually in active retail I have for the same price of 3 coats of 18% one coat of a high build 22%, NCL Perfection. They want me off their floors ASAP and the one coat solution works. I tried NCL One Coat 25, it levels poorly and I just don't have the skill to lay it down nice.
I always start with a low price like 18% latex with 3 coats for a simple reason, too many will hang up and call a Mexican if you don't give them a cheap out. That is NCL Visions for me. I always have a 5 gallon pail on hand of that, it costs about $48. My main finish is NCL Impressions, the 21% latex about $57-58 a pail. I always have at least 1.5 pails on hand. Either of these can be laid down successfully by my nephew or other part time helpers with little experience and they don't care. A monkey could lay down latex finish.
If it was to go my way all the time, it would be Invincible from NCL, easy to put down, but don't let it's 22% solids fool you. This stuff wears great. I have a deli/fried chicken joint I did a year ago. They don't burnish. Heck, they don't sweep every day and mop maybe once a week. I did a scrub and recoat just before Christmas, it was perhaps 7 months old at the time and looked good. I put 2 coats on the traffic lanes and one coat overall. I have to hit them up for another scrub and recoat soon. The initial job was 5 coats of invincible in the traffic lanes and 4 coats overall. I really like that finish. I only keep 1 pail or less on hand at any given time because so few will be willing to pay for it, it costs me $71 a pail but takes twice as long to dry compared to anything else. The manufacturer says 15-20 minutes like latex. Latex for me is more like 20 minutes. Invincible at least 30 minutes, even with a very thin coat off a nylon mop or microfiber pad. I will not use the candy stripe rayon on non-latex finish, I insist on a better mop for everything else.

OMG!!!

I have been doing floors for over 20 yrs, and reading all this jebberish just made my head hurt...

Listen carefully.....

PICK A FREAKING FINISH AND RUN WITH IT......

Much to most cleaning peoples surprise.....PEOPLE DONT WANT 5 DIFFERENT OPTIONS!!!!!! or a full disclosure in how its going to be done (like Tom said, though i get caught in i sometimes as well, but then i ask them if they want to hear more?? no? ok move on)

It costs to much to try and either warehouse this crap, or keep going back to pick it up from the disty....

Find what you like and stick with it...

and this latex, acrylic thing???? NO ONE CARES.....just make it look nice......

and finish isnt latex anyway....its acrylic ...oh scuse me....http://www.nclonline.com/documents/download/2314/0/Visions TDS English.pdf

http://www.nclonline.com/documents/download/2245/0/Impressions TDS eng.pdf
http://www.nclonline.com/documents/download/1457/0/INVINCIBLE

pfftf

bob vawter · May 6, 2014

DOUG doug.........relax...it was jus Mikey screwin' wit us all.......
he has a warped sense of humor........

Lonny · May 7, 2014

Way too complicated for a strip and refinish. I use one of two products when I quote VCT, One for non or low maintained floor, one with better plasticity for regularly maintained floors. Tom know his stuff, a very good reminder of sales tactics.

I walked off a bad deal today empty handed

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