Papa John
Lifetime Supportive Member
We will be making this change/improvement.
Looks like doing the right thing pays off. The custy is already reffering us to her friends and we are getting bookings.
had to buy POS rug
- Thread starter Papa John
- Start date
We will be making this change/improvement.
Looks like doing the right thing pays off. The custy is already reffering us to her friends and we are getting bookings.
Cleanworks
Moderator
Hopefully, not so they can get rid of their pos rugs and get paid too.We will be making this change/improvement.
Looks like doing the right thing pays off. The custy is already reffering us to her friends and we are getting bookings.
Papa John
Lifetime Supportive Member
Guess I better start working on that disclaimer then..
Zee
Supportive Member
I didn't want to be mean....but my first thought was: They're referring friends because "yo LaTasheeka honey, call dis karpet people..'cause dey buy yo rug and you got to keep it girl mmmhmm"
GeneMiller
Member
i had a pottery barn rug do but red instead. i was able to remove all of the fugitive dye pretty easily. it took a few tries but i finally found a solution. red relief misted on took care of it.
Papa John
Lifetime Supportive Member
Already picked up the refferal rug. It a Karistan. So I little better the pottery barn. I also informed her we are not responsible if color runs due to the pets stains.- she agreed
J Scott W
Member
If you end up with the rug, I would be interested in purchasing for use in our rug cleaning classes.
Papa John
Lifetime Supportive Member
I'll keep u in mind.. I probably could fix the problem with Red Relief and steamIron towel method and the then Block and restreach the rug-- but I'm lazy.
cleanking
Member
These tufted rugs clean just fine in our wash floor w/ centrifuge setup. Very rarely will we have any issues, it's about knowing potential issues and communicating these to the client upon inspection.
They're becoming some of the best selling rugs, gotta learn how to clean them if you want rug cleaning to be apart of your business.
They're becoming some of the best selling rugs, gotta learn how to clean them if you want rug cleaning to be apart of your business.
Mikey P
Administrator
@cleanking do want to lead a session on just that in Nashville?
Mikey P
Administrator
Papa John
Lifetime Supportive Member
So I guess the tech didn't learn anything. He brings in 3 more rugs with colored backing.
"WTF are these rugs doing in my plant"!! I ask him..
"What's Wrong with them?- dipshoot says.
"These are the same type of rug I just bought from a custy- don't u remember!!?"-- "OK so the color of the backing are gray and brown but Still the same issue! Explain to the custy the risk and get a release I tell him.
With release in hand. After vacumming I prespray both sides of the rug with CTI- Last step (acid rinse) to lock in the dyes. Cleaned both sides with cold water and the zipper and kept it out of the "Rug Jacuzzi"... Success-- no dye bleed.
"WTF are these rugs doing in my plant"!! I ask him..
"What's Wrong with them?- dipshoot says.
"These are the same type of rug I just bought from a custy- don't u remember!!?"-- "OK so the color of the backing are gray and brown but Still the same issue! Explain to the custy the risk and get a release I tell him.
With release in hand. After vacumming I prespray both sides of the rug with CTI- Last step (acid rinse) to lock in the dyes. Cleaned both sides with cold water and the zipper and kept it out of the "Rug Jacuzzi"... Success-- no dye bleed.
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cleanking
Member
Not that I can recall
