Kevin. McCreary
Member
This is a rough, rough, rough, draft of an email template that I want to start sending to clients after they book a job. I'm open to whatever anyone has to say because I feel like I'm really missing something, and really need to omit something.
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Dear (customer name),
Thank you for choosing McCreary's Healthy Homes for your cleaning needs. We have you on our schedule on (date) with an approximate arrival time of (time of appointment ). We would appreciate it if you can leave us an open spot in your driveway to access the front or garage door. Please secure pets upon our arrival, preferably to an area that will not be in need of service. We do love animals and are pet owners ourselves, so our saftey for your pets are of concern to us. Please remove small items and breakables from the areas to be serviced. It will enhance the results of the cleaning if carpets are pre vaccumed with in 24 hours of arrival. Please keep in mind that we will move and reset many items of furniture for you, however the less items we have to move the more we can focus on a cleaning strategy and not a moving strategy. We would like to walk through the areas to be serviced with you before cleaning to address concerns, make suggestions, and make sure that the pricing is correct. We do offer additional services that can be added at the time of cleaning such as Scotchgard fabric protection and deodorizing. In some instances we can service additional items not originally scheduled if time permits. If you are unsure of the items you would like serviced please contact us as soon as possible so we may make adjustments as necessary.If you need to cancel, reschedule or make changes to your service date or time please notify us as soon as possible.All of our services are backed with a no questions asked money back guarantee. Lastly payments are due on completion of services, we accept cash, check, and most major credit cards. If you have any other questions feel free to call us or visit our website at (website) Thank you for choosing McCreary's Healthy Homes.
Sincerely, (signature)
Kevin McCreary owner.
P. S. If you have a neighbor in need of our services and coordinate cleaning in the same day, we will be glad to offer you both a 10% discount.
Please follow us on (Twitter) (FB) (G+) for current offers and promotions.
Sent from my SCH-I545 using Tapatalk
Logo
Dear (customer name),
Thank you for choosing McCreary's Healthy Homes for your cleaning needs. We have you on our schedule on (date) with an approximate arrival time of (time of appointment ). We would appreciate it if you can leave us an open spot in your driveway to access the front or garage door. Please secure pets upon our arrival, preferably to an area that will not be in need of service. We do love animals and are pet owners ourselves, so our saftey for your pets are of concern to us. Please remove small items and breakables from the areas to be serviced. It will enhance the results of the cleaning if carpets are pre vaccumed with in 24 hours of arrival. Please keep in mind that we will move and reset many items of furniture for you, however the less items we have to move the more we can focus on a cleaning strategy and not a moving strategy. We would like to walk through the areas to be serviced with you before cleaning to address concerns, make suggestions, and make sure that the pricing is correct. We do offer additional services that can be added at the time of cleaning such as Scotchgard fabric protection and deodorizing. In some instances we can service additional items not originally scheduled if time permits. If you are unsure of the items you would like serviced please contact us as soon as possible so we may make adjustments as necessary.If you need to cancel, reschedule or make changes to your service date or time please notify us as soon as possible.All of our services are backed with a no questions asked money back guarantee. Lastly payments are due on completion of services, we accept cash, check, and most major credit cards. If you have any other questions feel free to call us or visit our website at (website) Thank you for choosing McCreary's Healthy Homes.
Sincerely, (signature)
Kevin McCreary owner.
P. S. If you have a neighbor in need of our services and coordinate cleaning in the same day, we will be glad to offer you both a 10% discount.
Please follow us on (Twitter) (FB) (G+) for current offers and promotions.
Sent from my SCH-I545 using Tapatalk