$120 in 14 minutes

Discussion in 'the CleAn Room' started by JohnHawkP, Jul 12, 2018.

  1. JohnHawkP
    JohnHawkP

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    Well just finished a rental with 4 small polypropylene carps and not a mark on them.

    The client needed them steam cleaned to get the bond back.

    I didn't buff just a prespray and extract.

    14 minutes from getting out the van and knocking on the door to job done and everything packed up.

    How quick have you guys been?
    Blue-Collar Hero likes this.
  2. Nomad74
    Nomad74

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    Don't you wish the entire day could be like that.
  3. JohnHawkP
    JohnHawkP

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    Yeah it is crazy

    The job before was wrecked.

    It took me 90 minutes to get it right and that charge was only $100.
  4. roro
    roro

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  5. JohnHawkP
    JohnHawkP

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  6. Sierra Clean Care
    Sierra Clean Care

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    Just to be clear, you showed up, knocked on the door, greater the customer, mixed prespray, pulled hoses in, presprayed, and wanded out 4 rooms, put all hoses and tools away, in 3 1/2 minutes a room? Is there something I’m not understanding here?
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  7. JohnHawkP
    JohnHawkP

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    Freaky I know

    I have completed almost 20,000 carpet cleaning jobs and in my 30th year.

    The prespray was already mixed and ready to rock.

    The client met me at the front door as I approached it and pointed to the rooms as she was on her mobile.

    I had another job 9 years ago that took a similar time.

    So 10,000 to one where the stars lined up.

    Every inch of the carpet was pre sprayed then wanded. The carpet did not have a mark on it and was clean before I started. And the rooms around 10M2 each were off a tile hallway and metres from the front door.

    1 was parked a couple of metres from the front door and rolled out one length of vac hose with solution hose attached to it.

    I have managed a similar time twice now in 20,000 attempts.

    Funny thing was I didn't intend to do the job as quick as that. It just panned out that way.

    :icon_rolleyes:
    Last edited: Jul 13, 2018 at 5:12 AM
  8. Matt Wood
    Matt Wood

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    You should move to Santa Cruz or British Columbia to make :oldrolleyes: $500/hr :oldrolleyes:
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  9. JohnHawkP
    JohnHawkP

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    Too cold.

    I spent a couple of weeks in Chilliwack in 02.

    Beautiful people tho

    :biggrin:
    Matt Wood likes this.
  10. Rob Grady
    Rob Grady

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    True splash and dash. I wouldn't dare brag about that.
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  11. Jimmy L
    Jimmy L

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    Well Rob every job is different and I'm sure you've never done anything like that before?
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  12. JohnHawkP
    JohnHawkP

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    Hah

    I started in 87 as a subcontractor knowing nothing.

    I worked for a CC Company in Melbourne allied to Sears and it was called Myers Carpet Cleaning after a premier department store.

    We were expected to aggressively upsell and clean fast as we averaged 7 jobs a day luckily with an offsider.

    My first month i averaged 10% redos.

    I had to keep the speed up and reduce the redos.

    Over the next 6 months of averaging 7 jobs a day the redos went to almost zero.

    I left them a couple of years later to setup on my own with the experience to work fast and thorough.

    I can only recall two redos over the past 29 years. An elderly lady was unsure of the grooming marks in the days I used to Groom and the other one was when there was a mysterious mark that only appeared at night. This turned out to be from a lampshade on the ceiling.

    My usual process is
    Inspect and educate and gauge expectation of client
    Prespray
    Scrub with Glomesh White
    Spot stubborn stains
    Extract with Steam
    Buff with Bonnet

    I have been doing the above process for over 20 years and use it on over 99% of jobs.

    If I came across as splash and dash or bragging then that was unintended.

    I didn't employ my usual process on that particular job as it only needed a prespray and extraction as it was clean before I started.

    It struck me when I finished how quick it took to do and was sharing that experience.
    Last edited: Jul 13, 2018 at 9:04 AM
  13. ruff
    ruff

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    You should add at least 2 seconds for starting and stopping the timer :winky:
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  14. JohnHawkP
    JohnHawkP

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    You're right.

    :icon_razz:
  15. Clean Response
    Clean Response

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    I usually slow down when I get a job like that just to make the customer feel like they got a little bag for the buck. Maybe even check my Iphone here and there to stretch it out. I would have to here I paid you $120 for 15 minutes? Then what do you say.
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  16. Cleanworks
    Cleanworks

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    I often have jobs where I am cleaning 1 room only. In my neighborhood it's $120. Otherwise, it's $150. Not worth it to do it for less. Usually, these are in a condo. By the time I park, haul my equipment up the elevator, do the job and pack up, it's still 1/2 an hour to 45 minutes.
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  17. JohnHawkP
    JohnHawkP

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    Yeah I agree with you.

    This was a very rare occurrence.

    The lady today was distracted.

    The only other time I was super quick that lady certainly questioned it.

    But it was a very clean carpet that time and she needed the invoice for her bond refund.
    Last edited: Jul 13, 2018 at 11:33 AM
  18. JohnHawkP
    JohnHawkP

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    Yeah I get that.

    We have very few condos here and mostly single storey stand alone with their own driveway.

    Although I did 1 room for $200 a couple of weeks ago. Right in the middle of the CBD.

    I did that after hours and parked on the pavement and ran the hoses up through a window. I felt the carpet was too dirty for VLM.

    It took 40 mins to setup and break down and 40 mins for 1 room. It was really bad and the carpet eventually came clean.

    I was lucky to not get a ticket.
    Cleanworks likes this.
  19. Mama Fen
    Mama Fen

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    Our boss likes to tell an old carpet cleaning joke:

    CC heads to a dentist's office to quote a job - two small exam rooms and a reception area. CC tells dentist it'll be about $300. Dentist asks how long it'll take, CC says about an hour. Dentist gets angry and says "$300 for an hour's work? I don't make that kind of money, and I'm a dentist!"

    CC calmly replies, "I didn't make that kind of money when I was a dentist either. That's why I clean carpets now."
  20. JohnHawkP
    JohnHawkP

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    Love it.

    :winky:

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